Yes. Bukibit is an authorized reseller of premium brands like Petzl, and all our products are 100% authentic. We source directly from trusted distributors and manufacturers, so you receive gear that is warranty-backed and performance-certified.

We ship orders within the United States only.

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–3 business days
  You’ll receive a tracking number via email as soon as your order ships.

Yes. We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition.
If you need a different size or product, we also offer easy exchanges and store credit options. Just email us at info@bukibit.com to get started.

Bukibit specializes in:

• Belay devices (e.g., GRIGRI+)

• Climbing harnesses & carabiners

• Petzl headlamps

• Rope access kits & safety gear

• Technical climbing accessories

Please contact us within 48 hours of delivery at info@bukibit.com with your order number and photos of the issue. We’ll promptly resolve the situation by sending a replacement, issuing a refund, or correcting the order based on your preference.

Our blog and product descriptions are packed with helpful guides and comparisons (like GRIGRI+ vs ATC, or choosing the right harness). Still unsure? Just email us—we’re climbers too, and we’ll help you pick the gear that fits your experience level, terrain, and purpose.